You are not alone. Safe+Sound Somerset’s Helpline receives about 4,000 calls and texts per year. The Helpline is the first point of contact for Safe+Sound services and information.
When you call the Helpline:
If you are in crisis, you will speak with a Helpline advocate who will assess your They will assess your situation and provide support including an individualized safety plan if needed, Safe+Sound services or community referrals. They can also active the Domestic Violence Response Team (DVRT) or Sexual Assault Response Team to address your particular emergency.
If you are looking to access additional services, such as counseling, legal or family advocacy, financial or housing assistance, the Helpline advocate will assist in identifying appropriate resources.
If you have questions about domestic violence or sexual abuse, we will provide you with relevant information.
Please note, for the safety of survivors, we do not take messages or return calls.
If you are under 18 and in crisis, you can call or text the Helpline 100% confidentially. To explore services other than crisis intervention, parental permission may be required.
When you speak with a Helpline Advocate, they will:
- Listen and support, providing an opportunity for you to talk in a safe atmosphere.
- Assess immediate needs for shelter, safety planning, and children’s safety if applicable.
- Answer questions and provide information about your rights under the law so you can make informed decisions.
- Explain the process to obtain a restraining order.
If you are a domestic violence survivor and law enforcement is involved, after ensuring the safety of the survivor and family members, the officer can offer the assistance of the Domestic Violence Response Team. A DVRT Advocate helps provide a clear understanding of a survivor’s options as they go through the legal process to obtain a temporary restraining order, other resources available, and next steps.
Find out more about the Domestic Violence Response Team here.
If you are a sexual assault survivor, under New Jersey law you have the right to have a specially trained Confidential Sexual Violence Advocate (CSVA) present as part of the Sexual Assault Response Team (SART) during all medical and law enforcement procedures.
Find out more about SART, who is eligible, and how to activate here.